Case Studies

Oil & Gas Industry Customer

Situation Overview

  • A Southeastern down-hole production tools provider ordered products from Gulfco on an infrequent basis.
  • The Gulfco sales team believed that there was great potential to increase the relationship between Gulfco and the oil and gas customer.

Gulfco Actions

  • The Gulfco sales team arranged a meeting with the company in order to better understand the company’s needs and requirements.
  • During the meeting, the customer explained that rapid turnaround times were critical to its core business. Gulfco and the customer discovered that a primary reason for the longer lead times for the company’s products was that the company required raw materials that Gulfco typically did not have in inventory.
  • Gulfco began stocking the raw materials needed for the company’s products in order to significantly lower lead times.

 
 
 

CERT NO. 35692
ISO 9001 is the International Standard for Quality Management Systems, providing companies with a set of principles that ensure a common sense approach to the management of business activities to consistently achieve the requirements of their customers.